Product Overview of Veritone
Veritone is a leading provider of artificial intelligence (AI) technology and solutions, primarily powered by its proprietary operating system, aiWARE. This platform is designed to transform large volumes of audio, video, and text-based data into actionable intelligence, catering to a wide range of industries including law enforcement, public safety, media, and enterprise sectors.
Key Functionality
- Data Transformation: Veritone’s aiWARE platform automates the process of making unstructured data searchable. It transcribes, translates, and analyzes audio and video recordings, as well as text-based documents, enabling users to uncover critical insights quickly and cost-effectively.
- AI-Enabled Search: The platform leverages hundreds of cognitive AI engines to perform advanced searches. Users can search for spoken words, faces, logos, objects, sentiments, and more in near real-time, significantly reducing manual tasks and enhancing the efficiency of data analysis.
- Metadata Generation and Tagging: Veritone’s AI engines produce detailed metadata, allowing for the cataloging and organization of media content. This includes automated metadata tagging, which helps in uncovering underutilized media within archives.
- Integration and Extensibility: The aiWARE platform is highly extensible and can integrate with various applications and systems. It supports one-click export of media assets and transcripts into leading eDiscovery platforms such as Relativity, Nuix/Ringtail, Opentext, and iConnect. This flexibility ensures seamless downstream review and workflow management.
Key Features
- Automated Transcription and Translation: Veritone Illuminate, a key application, automates the transcription and translation of audio and video-based evidence, such as interview recordings and jail calls. This feature is particularly beneficial for law enforcement and public safety agencies, accelerating case investigations and clearances.
- Visual and Audio Content Indexing: Veritone Discovery enables the identification of everything said or seen in broadcasts, live streams, and large media libraries. It provides interactive, customizable dashboards and reports to help unearth and share insights, making it invaluable for media and broadcast organizations.
- Watchlists and Alerts: The platform allows users to automate search watchlists for events, highlights, campaigns, clients, and competitors, ensuring that important content is never missed. Users can receive curated content alerts to stay updated.
- Cost Savings and Efficiency: By culling and analyzing large volumes of evidentiary media at scale, Veritone helps minimize storage costs and reduce translation costs through automated machine-based capabilities. This results in significant cost savings and improved operational efficiency.
- Data Privacy and Security: The platform includes features like Veritone Redact, which helps meet information privacy requirements by obscuring sensitive information. It also supports flexible deployment and integration options to ensure data protection and security.
Benefits
- Accelerated Insights: Veritone accelerates early case assessment efforts and investigative workflows by making unstructured data searchable and providing front-end insights that might not have been uncovered through traditional methods.
- Operational Efficiency: The platform improves contact center efficiency, enhances customer satisfaction, and boosts operational efficiencies across various channels by delivering voice-activated caller ID, next best action recommendations, and automated call summaries.
- Custom Solutions: Veritone allows users to develop custom AI-powered solutions using its low-code developer tools and APIs, enabling organizations to meet specific business goals and gain competitive advantages.
In summary, Veritone’s aiWARE platform and its associated applications offer a robust suite of AI-driven tools that transform data into actionable insights, enhancing efficiency, reducing costs, and providing critical insights across multiple industries.