Mattermost Product Overview
Mattermost is a secure, open core collaboration platform designed to accelerate mission-critical work in complex and rigorous environments, such as those found in government, defense, and critical infrastructure sectors. Here’s a detailed look at what Mattermost does and its key features.
Purpose and Design
Mattermost aims to enhance team collaboration and workflow efficiency by providing a robust, adaptable, and resilient platform. It is built to meet the specific needs of technical and operational teams, facilitating seamless communication, workflow automation, and toolchain integration.
Key Features
Collaboration and Communication
- Mattermost offers persistent chat, voice calls, screen sharing, and file sharing, enabling real-time collaboration across various channels. This includes 1:1 and group messages, as well as the ability to organize discussions into specific channels for better project management.
Workflow Automation and Orchestration
- The platform supports workflow automation through features like playbooks and task management. Playbooks allow teams to create structured workflows with checklists, templates, and automation actions, ensuring predictable outcomes for recurring processes. This is particularly useful for DevSecOps, ChatOps, and incident response scenarios.
Integrations and Extensibility
- Mattermost is highly extensible and integrates seamlessly with a wide range of developer tools such as Jira, GitHub, GitLab, and Zoom. It supports open APIs, custom plugins, and a rich ecosystem of third-party apps and bots, allowing teams to tailor the platform to their specific needs.
Security and Compliance
- Mattermost prioritizes security and compliance, offering self-hosted and private cloud deployment options to ensure full data control. It includes features like multi-factor authentication, TLS encryption, encryption-at-rest, audit controls, and rate limiting to protect against unauthorized access and brute force attacks. The platform is designed to meet stringent security and compliance requirements, including those at the nation-state level.
Customization and Branding
- Users can customize their experience with adjustable notification settings, themes, and profile settings. Additionally, Mattermost supports custom branding tools and is available in 20 languages, catering to global teams.
Developer-Centric Features
- The platform includes features such as slash commands, custom bots, and rich markdown support with code syntax highlighting. These tools streamline operations and enhance communication among technical teams.
Cross-Platform Support
- Mattermost offers native applications for iOS, Android, Windows, macOS, and Linux, ensuring that teams can collaborate effectively across different devices and environments.
Deployment and Licensing
- Mattermost can be deployed on-premise or in a private cloud, giving organizations full control over their data. The platform is available under various licensing models, including the open source MIT license for the Mattermost Professional edition, which is suitable for development teams. The Mattermost Enterprise edition is designed for large-scale enterprise deployments and includes additional features to meet strict security, compliance, and privacy requirements.
Conclusion
Mattermost is a powerful collaboration platform that combines secure communication, workflow automation, and extensive integrations to support mission-critical work. Its flexibility, customization options, and robust security features make it an ideal solution for technical and operational teams in complex and demanding environments.