Decision by Decisions is a robust and innovative platform designed to automate and enhance business processes through the integration of artificial intelligence (AI), rules engines, and workflow management. Here’s an overview of what the product does and its key features:
What Decision Does
Decision is an Intelligent Process Automation (IPA) platform that helps organizations automate complex business processes, centralize decision-making, and improve operational efficiency. It is particularly useful for industries such as financial services and healthcare, where precision and speed are crucial.
Key Features and Functionality
No-Code Interface
Decision offers a user-friendly, no-code interface that allows both software developers and business analysts to build and automate workflows without the need for extensive coding knowledge. This makes it accessible to a wide range of users.
AI Integration
The platform seamlessly integrates AI tools into organizational workflows, enabling the automation and augmentation of operations with high precision. This integration helps in improving speed and productivity.
Rules Engine and Workflow Management
Decision includes a powerful rules engine and workflow management tool. These features allow users to define complex decision logic and rules, and manage work queues efficiently. Users can easily assign, prioritize, and monitor work items through a graphical interface, ensuring that nothing falls through the cracks.
Centralized Platform
The platform provides a centralized system for managing all work queues, enabling better organization and oversight of business processes. This centralization helps in enhancing efficiency and reducing the complexity of managing multiple workflows.
Automation and Efficiency
Decision automates the most sophisticated parts of a business, from loan origination to medical billing, and helps maintain these processes over time. This automation leads to significant time savings and improved productivity, as exemplified by Shift4’s customers who have reclaimed 25% of their time during the go-live process.
Adaptive and Predictive Capabilities
While not explicitly detailed on the Decisions website, the platform’s focus on AI and rules engines suggests it can leverage adaptive and predictive analytics to make informed decisions, similar to other decision management platforms.
Resource Library and Support
Decision offers a resource library where users can learn from peers, sign up for webinars, and enhance their technical knowledge. This support ensures that users can maximize the benefits of the platform.
In summary, Decision by Decisions is a powerful tool for automating business processes, integrating AI, and managing workflows efficiently. Its no-code interface, robust rules engine, and centralized workflow management make it an invaluable asset for organizations seeking to improve their operational efficiency and decision-making capabilities.