DocuWare Cloud Overview
DocuWare Cloud is a comprehensive cloud-based document management and workflow automation solution designed to streamline and secure business processes. Here’s a detailed look at what the product does and its key features:
Core Functionality
DocuWare Cloud enables organizations to manage, process, and utilize business information centrally, quickly, and effectively. It allows users to digitize manual or paper-based business processes, collecting and organizing all necessary information on a central platform. This includes storing various document types such as invoices, delivery notes, application forms, project plans, and presentations in easily searchable file cabinets.
Security and Compliance
DocuWare Cloud places a strong emphasis on security and compliance. Here are some key aspects:
- Data Encryption and Redundancy: All data is AES encrypted and stored in high-performance data centers in the EU, US, Japan, and Australia, with data mirrored and stored three times to ensure recoverability.
- Access Control: The system uses a complex permissions structure to manage and control access to documents and workflow information, ensuring confidentiality and protecting data from unauthorized access.
- Protection Against Malware: Leveraging Microsoft Azure, DocuWare Cloud provides top-level protection against malware, including ransomware, by recognizing and isolating contaminated documents to prevent them from spreading.
- Compliance: DocuWare Cloud supports compliance with various regional data protection laws such as HIPAA, CCPA, GDPR, APPI, SOC 2, Type 2, and more, ensuring that data protection is integrated into the technology design (privacy by design).
Disaster Recovery and Business Continuity
To ensure business continuity, DocuWare Cloud offers robust disaster recovery capabilities:
- Redundant Data Backups: Data is backed up multiple times across different geo-redundant data centers, ensuring that all documents and information can be restored quickly in the event of a disaster.
- Cold Storage Backups: Backups are stored in cold storage, which is physically separate from the DocuWare domain, providing an additional layer of protection against data loss.
- Automatic Scaling: The system automatically scales to handle increased user activity, maintaining high performance even during peak times.
Integration and Automation
DocuWare Cloud is designed for seamless integration with other enterprise applications:
- Integration Capabilities: It can be integrated with almost any other enterprise application, whether on-premises or cloud-based, including ERP, CRM, and other systems.
- Workflow Automation: The platform offers comprehensive workflow automation capabilities, including task management, rule-based notifications, and automated data synchronization and exchange with other applications.
Performance and Transparency
- Process Transparency: Detailed logging and analysis of all actions provide full control over document versions, changes, and processes, ensuring traceability and transparency.
- High Availability: Built on Microsoft Azure, DocuWare Cloud benefits from real-time global cybersecurity intelligence, enabling quick responses to new security threats and ensuring high availability.
Additional Features
- Metadata and Additional Data: The platform includes storage for metadata, pre-rendered thumbnails, and auditing trails to enhance performance and control.
- User-Friendly Interface: Users can access and manage documents via a web-native application or mobile app, with features like one-click indexing, full-text indexing, and self-learning automated indexing.
In summary, DocuWare Cloud is a robust and secure document management and workflow automation solution that ensures the integrity, availability, and compliance of business-critical data, while also providing seamless integration and automation capabilities to enhance organizational productivity.