Product Overview of DocuWare
DocuWare is a comprehensive document management and workflow automation solution designed to enhance the efficiency, security, and productivity of businesses by streamlining their document-related processes.
What DocuWare Does
DocuWare centralizes the management of business documents, automating workflows and ensuring seamless information flow. It helps organizations transition from manual, paper-based processes to a digital, automated environment. This platform is tailored to handle the entire document lifecycle, including creation, approvals, sharing, and removal, thereby reducing the risks associated with lost documents and security breaches.
Key Features
Document Management
- Automated Import and Indexing: DocuWare captures information from various sources and automates import and indexing routines, eliminating the need for manual data entry. It uses AI for intelligent indexing, organizing files quickly and efficiently.
- File Type Support and Metadata: The platform supports a wide range of file types and automatically adds descriptive metadata. Users can also define custom metadata fields for detailed organization.
- Version Control: DocuWare maintains a version history of documents, allowing multiple users to collaborate on editing while retaining previous versions for reference or audit purposes.
Workflow Automation
- Process Automation: DocuWare enables the automation of document workflows, including tasks such as capturing, processing, and distributing information. It supports complex workflows with conditions, activities, and rule-based notifications.
- Drag-and-Drop Interface: The platform features a user-friendly drag-and-drop interface that allows users, even those without technical skills, to create custom workflows and connect applications seamlessly.
Search and Retrieval
- Advanced Search Capabilities: DocuWare offers robust search features, including full-text searches, keyword searches, and folder structure searches. This allows employees to quickly retrieve specific documents and perform complex document-based analysis.
Security and Compliance
- Data Security and Privacy: The platform ensures end-to-end security with centralized archiving, encryption, and access controls. It also supports the automatic archiving, deletion, or revocation of access to files based on their lifecycle.
Integration and Accessibility
- Integration with Other Applications: DocuWare can integrate with over 500 different applications, including ERP, CRM, and other business systems. It also supports integration via URL, programming, and smart connect features.
- Mobile and Web Access: Users can access documents and perform tasks via a web interface or mobile apps for iOS and Android, enabling continuous workflow participation from anywhere.
Scalability and Deployment
- Flexible Deployment Options: DocuWare is available as a cloud, on-premises, or hybrid solution, ensuring it can adapt to the specific needs of various organizations. It maintains core feature parity across all deployment options.
Benefits
- Enhanced Productivity: By automating repetitive tasks and providing instant access to reliable information, DocuWare boosts employee productivity and overall corporate performance.
- Improved Security: The platform ensures secure, centralized archiving and protects data and documents from unauthorized access.
- Scalability: DocuWare easily scales to support large user bases and vast document quantities, making it suitable for demanding business environments.
- User-Friendly Interface: The intuitive interface and drag-and-drop functionality facilitate smooth adoption across teams, even for those without technical expertise.
With over 19,000 customers in more than 100 countries, DocuWare is a trusted solution for enterprises seeking to modernize their document management and workflow processes.