What is FlexBooker?
FlexBooker is a robust online appointment scheduling and management solution designed to streamline the booking process for businesses of all sizes. This cloud-based platform enables customers to book appointments 24/7 directly from a business’s website, enhancing customer convenience and increasing business efficiency.
Key Features
Online Booking and Scheduling
FlexBooker allows customers to book appointments online using a customizable and mobile-responsive booking widget that can be easily integrated into any website. This widget automatically adjusts its layout to fit any device, ensuring a seamless user experience.
Calendar Management
The platform features a color-coded calendar view that makes it easy to manage schedules. It also supports recurring schedules and integrates with various external calendars such as Google Calendar, Outlook, Office 365, and Apple Calendar, ensuring all appointments are synced across different platforms.
Automated Reminders and Notifications
FlexBooker automates the process of sending reminders and notifications via SMS and email, reducing no-shows and keeping customers informed about their appointments. It also allows customers to modify or cancel their bookings independently, with automatic notifications sent to the business and other affected parties.
Payment Processing
The platform supports online payment processing, allowing businesses to charge for bookings or authorize credit cards for no-show fees. It integrates with all major credit cards and can replace existing point-of-sale tools.
Customer and Employee Management
FlexBooker includes comprehensive client management metrics, such as tracking the busiest appointment types, most productive employees, and frequent customers. It also provides tools for employee schedule management, helping businesses optimize employee time tracking, shift changes, and appointment rescheduling.
Customizable Branding and Integration
The booking form and all communication (emails and SMS texts) are fully customizable using a powerful HTML editor, allowing businesses to maintain their brand identity. FlexBooker also integrates with various website platforms like WordPress, SquareSpace, and Shopify, and provides a customizable landing page for businesses without a website.
Additional Functionality
- Waitlist Management: FlexBooker features an automated waitlist system that notifies customers when an appointment slot becomes available, ensuring that schedules remain full.
- Time Zone Management: The platform automatically handles time zone conversions, ensuring that customers see available times and receive confirmations and reminders in their local time zone.
- Video Meeting Integrations: FlexBooker integrates with video meeting tools like Zoom and GoToMeeting, automatically creating meeting invites and including them in booking confirmations and reminders.
- Multi-Location Support: The platform supports businesses with multiple locations, making it easy to manage appointments across different sites.
- Reporting and Analytics: FlexBooker provides detailed reporting and analytics to help businesses make better decisions based on client behavior and appointment data.
Pricing and Support
FlexBooker offers a starting price of $29 per month, with different pricing plans available. It also provides a free 14-day trial to test its features. Customer support is available via phone, ensuring that users can get assistance when needed.
In summary, FlexBooker is an all-in-one appointment scheduling solution that enhances business efficiency by automating scheduling, payment processing, and customer communication, making it an ideal tool for a wide range of industries, including healthcare, personal services, and more.