Product Overview of Kofax (now Tungsten Automation)
Kofax, now operating as Tungsten Automation, is a leading provider of Intelligent Automation solutions designed to transform and optimize business processes through advanced automation technologies. Here’s an overview of what the product does and its key features and functionalities.
What Kofax Does
Kofax (Tungsten Automation) is a comprehensive platform that automates content-intensive workflows, leveraging technologies such as Artificial Intelligence (AI), machine learning, and Robotic Process Automation (RPA). It is designed to streamline document-centric processes, reduce manual intervention, and enhance operational efficiency across various industries.
Key Features and Functionalities
Document Capture and Processing
- Kofax excels in capturing information from diverse sources, including paper documents, emails, faxes, and digital files. Advanced Optical Character Recognition (OCR) technology ensures accurate data extraction, even from unstructured documents.
Process Automation
- At the core of Kofax’s capabilities is the automation of workflows. It enables organizations to design and implement automated workflows for document processing, reducing manual effort, minimizing errors, and accelerating processing times.
Cognitive Document Automation
- Leveraging AI and machine learning, Kofax offers cognitive document automation. This feature allows the system to learn and adapt to evolving document types and structures, making it more intelligent over time and enhancing its ability to accurately process diverse documents.
Mobile Capture
- Kofax facilitates document capture and processing through mobile devices, enabling employees to capture information on the go. This improves efficiency and responsiveness in mobile work environments.
Data Integration
- The platform seamlessly integrates with existing enterprise systems, Enterprise Resource Planning (ERP) systems, and other business applications. This ensures that captured data is effortlessly transferred to relevant databases and systems, maintaining data integrity across the organization.
Intelligent Document Processing (IDP)
- Kofax includes AI-based document classification and data extraction capabilities. This allows for automated document intake, classification, and data extraction, which can be particularly useful in high-volume document processing environments.
Robotic Process Automation (RPA)
- Tungsten RPA (formerly Kofax Kapow) automates labor-intensive, multi-step tasks across systems and data sources without the need for coding. This reduces manual work and errors, minimizing costs and improving customer engagement.
Low-Code Process Design
- The Kofax TotalAgility platform features expanded low-code capabilities, enabling both citizen developers and professional developers to rapidly design, automate, and transform business-critical workflows. This includes visual business rules, decision trees, and process flows, which simplify the automation process and adhere to existing IT governance and protocols.
Business Process Automation and Orchestration
- Kofax automates labor-intensive, repetitive tasks and orchestrates digital workflows in enterprise operations. It includes features such as case management, which automates document intake and case team collaboration, and digital mailroom solutions to accelerate and secure the flow of incoming documents.
Analytics and Insights
- The platform includes analytics tools, such as Tungsten Insight, which provide real-time insights and help organizations optimize their processes through data-driven decision-making.
Benefits
- Increased Efficiency: Automation of document-centric processes significantly reduces manual effort, leading to faster and more efficient operations.
- Improved Accuracy: Advanced OCR and machine learning capabilities ensure high accuracy in data extraction, minimizing errors associated with manual data entry.
- Cost Reduction: By automating repetitive tasks, Kofax helps organizations cut down on operational costs and allocate resources more strategically.
- Enhanced Compliance: Kofax ensures that documents are processed in compliance with industry regulations and standards, reducing the risk of non-compliance.
- Scalability: The platform scales effortlessly to accommodate increased document volumes and processing requirements as businesses grow.
In summary, Kofax (Tungsten Automation) is a robust Intelligent Automation platform that leverages AI, RPA, and low-code process design to automate and optimize content-intensive workflows, enhancing efficiency, accuracy, and compliance while reducing costs.