Product Overview of Trafft
What is Trafft?
Trafft is an advanced, automated booking platform designed to streamline and manage the entire scheduling process for service businesses and agencies. It is tailored to assist in handling bookings for both on-site and virtual meetings, making it an essential tool for efficient appointment management.
Key Features and Functionality
Automated Scheduling
Trafft offers automated scheduling for one-time, recurring, or group meetings. This feature ensures that appointments are never missed and reduces the need for manual input, saving time and minimizing errors.
Multi-Client Account Management
Users can manage multiple client accounts from a single, user-friendly dashboard. This is particularly beneficial for agencies, allowing them to oversee and manage various client schedules efficiently. Additionally, Trafft supports assigning different access levels to clients, enabling them to manage their own appointments and profiles.
Calendar Synchronization
Trafft integrates seamlessly with multiple calendars, including Google Calendar, Outlook, and iOS calendars. This synchronization ensures that times and dates are always up-to-date and accurate, even across different time zones.
Customizable Booking Pages
The platform allows users to create customizable booking pages that match their or their clients’ branding. This feature enables a personalized experience for users and enhances the overall booking process.
Integrations
Trafft integrates with a variety of popular tools such as Zoom, Google Meet, Mailchimp, and payment gateways like Stripe and PayPal. These integrations help streamline workflows and enhance the user experience by connecting with existing systems and tools.
Service Management
Users can manage multiple services and service categories, including editing the appearance, locations, duration, price, and taxes. There is also the option to create hidden (private) services for specific needs.
Payment Processing and Notifications
Trafft supports online payment processing through integrated payment gateways. It also offers automated reminders, confirmations, and follow-ups via SMS and email notifications, ensuring that both clients and staff are informed and on track.
Mobile Access and Reporting
The platform is accessible via a mobile app, allowing users to manage appointments on the go. Additionally, Trafft provides reporting and analytics tools to gain insights into booking patterns and business performance.
Additional Features
- White Labeling: Customize the platform with your branding and resell it to establish a recurring revenue stream.
- Group Bookings and Recurring Appointments: Manage group bookings and recurring appointments with ease.
- Buffer Times and Special Days: Set buffer times for meetings and manage working hours, days off, and special days to ensure accurate scheduling.
- Custom Notifications and Fields: Create custom notifications and fields to tailor the booking process to specific needs.
- GDPR Compliance: Ensures data protection and privacy, adhering to GDPR standards.
Summary
Trafft is a comprehensive booking platform that simplifies the scheduling process for service businesses and agencies. With its automated scheduling, multi-client account management, calendar synchronization, customizable booking pages, and extensive integrations, Trafft offers a robust solution to manage appointments efficiently. Its additional features such as payment processing, mobile access, and detailed reporting make it a versatile and powerful tool for enhancing business operations and customer satisfaction.