BrokerEngine is a comprehensive Broker Operating System (BrokerOS™️) designed to enhance the efficiency, productivity, and growth of mortgage brokerage firms. Here’s an overview of what the product does and its key features:
What BrokerEngine Does
BrokerEngine is tailored to meet the specific needs of mortgage brokers, aiming to streamline operations from lead management to after-settlement processes. It automates various tasks, communications, and teamwork, allowing brokers to focus on high-value activities such as generating more business, finding solutions for clients, and improving client relationships.
Key Features and Functionality
Customisable Workflows
BrokerEngine offers highly customisable workflows that can be tailored to suit the specific needs of each brokerage firm. This feature allows brokers to automate complex tasks, aligning their workflows with their business goals and client expectations.
Workflow Engine and Automation
The platform includes a powerful workflow engine with default workflows that can be customized. It also features automated task prioritization, dynamic checklists, and 1-Click Workflows for various loan features, such as FHOG applications and guarantor loans. This automation reduces errors and shortens processing times.
Deal Management and Tracking
BrokerEngine provides tracking dashboards to monitor deal status at a glance, highlighting issues and alerts. It also includes deal-specific checklists and the Broker Wizard, which automates the packaging of deals for submission, ensuring nothing gets missed.
Client and Document Management
The FinanceVault™ Client Portal allows for the secure collection and management of supporting documents, protecting sensitive client information and ensuring compliance with data protection regulations. The platform also generates professional client-facing Advice Documents at key moments in the lending lifecycle.
Communication and Integration
BrokerEngine integrates with various software applications, including AFG FLEX, Connective Mercury, illion BankStatements, DocuSign, and more. It supports automated SMS and email updates and works seamlessly with Office365 and Google Workspace. The platform also includes pre-loaded email and task templates to save time.
Performance Metrics and Predictive Analytics
The platform offers predictive metrics that help brokers track future settlements and take proactive actions. It also provides a smart task queue that manages priorities and maximizes throughput, ensuring that team members are always aware of their next tasks.
Security and Support
BrokerEngine prioritizes data security with mandatory 2-factor authentication, encryption of data in transit and at rest, and the use of AWS Guard Duty software to detect threats. The platform is cloud-hosted, offers extensive support and training, and includes a detailed knowledge base.
Multi-Brand and Team Support
The software is designed to work with any team structure and supports multi-brand operations, making it versatile for brokerages of all sizes. It is also compatible with various aggregators, enhancing overall efficiency and flexibility.
In summary, BrokerEngine is a robust tool that streamlines mortgage brokerage operations, enhances efficiency, improves client interaction, and ensures secure data handling. Its customisable workflows, automated task management, and integrated communication tools make it an essential platform for brokers looking to grow their business and deliver superior client service.
