Experlogix CPQ Overview
Experlogix CPQ (Configure, Price, Quote) is a comprehensive and powerful solution designed to help businesses, particularly in the manufacturing, equipment, and consumer goods sectors, to accurately and efficiently configure, price, and quote complex products and services.
What Experlogix CPQ Does
Experlogix CPQ streamlines the entire quote-to-cash process by providing a robust set of tools that enable sales teams, product managers, and engineers to configure products, generate quotes, and manage orders with precision. It integrates seamlessly with leading CRM systems such as Salesforce and Microsoft Dynamics CRM and 365 Sales, as well as ERP systems, to ensure a unified and efficient workflow from quoting to production.
Key Features
- Visual Configuration: Experlogix CPQ offers visual configuration capabilities in both 2D and 3D interfaces, allowing sales reps, resellers, and customers to see how products will look as they are configured. This includes image compositing with layers and effects, enhancing the customer experience.
- Guided Selling: The system provides real-time feedback and guidance during the configuration process. It checks the accuracy of each selection made by sales reps and delivers easy-to-understand messages via pop-ups, ensuring that only valid product combinations are offered.
- Rules-Based Pricing and Discounting: Experlogix CPQ allows for the setup of complex pricing rules, including base prices, options pricing, volume discounts, and custom markups. This ensures that pricing is accurate and reflects the chosen product configurations.
- Automated Documentation: The system automates the generation of personalized and accurate documentation, such as quotes, orders, and other relevant documents, reducing manual errors and increasing efficiency.
- Bill of Materials (BOM) and Routing: Experlogix CPQ can create sophisticated production orders, including BOMs and routings, directly within integrated ERP systems like Microsoft Dynamics 365. This ensures accurate material allocation and production planning.
- Integration Capabilities: The software integrates with various business systems, including CRM (Salesforce, Microsoft Dynamics CRM), ERP (Microsoft Dynamics 365, others), and eCommerce platforms. This integration provides a holistic approach to sales and operations management.
- Approval Workflows and Compliance: Experlogix CPQ includes approval workflows that automate critical processes such as discount approvals, ensuring compliance with business rules and reducing the risk of errors.
- Multi-Currency and Multi-Lingual Support: The system supports multiple currencies and languages, making it suitable for global operations and diverse customer bases.
- Up-Sell and Cross-Sell Suggestions: Experlogix CPQ provides suggestions for up-selling and cross-selling, helping to increase sales revenue and improve customer satisfaction.
Key Benefits
- Streamlined Quote-to-Cash Process: Experlogix CPQ simplifies and accelerates the entire quoting and ordering process, reducing errors and delays.
- Improved Sales and Engineering Collaboration: The system enhances collaboration between sales and engineering teams by defining and managing complex product configurations and variations.
- Enhanced Customer Experience: With features like 3D visualization and guided selling, customers can see their configured products before finalizing the quote, improving their overall experience.
- Increased Efficiency and Accuracy: Automated workflows, such as BOM generation and routing, reduce manual errors and increase the efficiency of production orders.
- Better Control Over Pricing: The rules-based pricing engine ensures accurate and dynamic pricing based on product configurations, discounts, and promotions.
In summary, Experlogix CPQ is a powerful tool that empowers businesses to configure, price, and quote complex products with precision and speed, while integrating seamlessly with existing business systems to streamline the entire sales and production process.