Integrity Solutions Overview
Integrity Solutions is a comprehensive training and development company that specializes in enhancing the sales and customer service capabilities of organizations through a unique blend of skillset and mindset training.
What Integrity Solutions Does
Integrity Solutions focuses on creating differentiated sales experiences for customers by training sales and customer service teams to build trusted relationships with integrity at their core. The company’s approach is designed for organizations that are driven by values, are relationship-minded, and dedicated to delivering products and services that improve lives.
Key Features and Functionality
Mindset Skillset Approach
The core of Integrity Solutions’ training is its mindset skillset approach, which connects knowledge, skills, and values to help individuals realize their full potential. This approach addresses not just the ‘how’ of sales but also the ‘why,’ helping to unlock people’s belief in themselves, their roles, and the value they bring to customers.
Blended Learning Programs
Integrity Solutions offers blended learning programs that combine traditional face-to-face training with virtual classrooms, self-guided learning, and hands-on application. This flexible approach ensures learning is continuous and tailored to the needs of the learners, using leading technology and an agile virtual capability.
Virtual Selling With Integrity
One of the flagship programs is “Virtual Selling With Integrity,” a comprehensive virtual sales training solution. This program is based on four fundamental principles:
- The Right Mindset: Shifting the view of selling virtually and increasing commitment to virtual selling activities.
- The Right Preparation: Conducting thorough research and detailed pre-call planning.
- The Right Use of Technology: Mastering technology tools for virtual demonstrations and anticipating challenges.
- The Right Conversations: Connecting with people based on their Behavior Style®, creating clear statements of intent, and focusing on effective communication.
Methodology
The training methodology includes a four-step process:
- Diagnosis of Sales Performance Factors: Identifying key performance factors.
- Interactive One-Day Workshop: Engaging participants in interactive training.
- 4 Week Sustainment & Accountability Program: Ensuring continuous learning and accountability.
- Coaching Conversations: Providing ongoing coaching support.
Additional Training Solutions
Integrity Solutions also offers other training programs such as:
- Integrity Selling: A comprehensive sales training solution.
- Integrity Selling Elevate: A virtual sales training and coaching toolkit.
- Integrity Selling Refresh: Reinforcing and reinvigorating Integrity Selling principles.
Benefits
The training programs provided by Integrity Solutions aim to:
- Enhance sales performance by building both the skill and will to succeed.
- Increase efficiency in virtual selling, allowing for more customer engagements per day.
- Build rapport and trust with customers.
- Strengthen the effectiveness of sales conversations.
- Support continuous learning and development through a blended and flexible approach.
Overall, Integrity Solutions provides a holistic and values-based training approach that helps organizations improve their sales and customer service capabilities, leading to stronger customer relationships and enhanced business performance.