Product Overview of KBMax (now Epicor CPQ)
KBMax, now integrated as Epicor CPQ following Epicor’s acquisition on May 27, 2021, is a cutting-edge configure, price, quote (CPQ) and visualization solution designed to revolutionize the sales and manufacturing processes for businesses, particularly those dealing with highly configurable products.
What KBMax Does
KBMax is an end-to-end solution that enables companies to create an immersive and information-rich buying experience for their customers. It streamlines the entire sales-to-manufacturing process by providing advanced product configuration, visualization, and automation capabilities. This platform is especially beneficial for manufacturers and businesses that offer complex, customizable products.
Key Features
1. Visual Configuration
KBMax offers robust 2D, 3D, and augmented reality (AR) visualization capabilities, allowing customers to configure products according to their specific needs and view the finished product in detail. This includes the ability to import CAD files and interact with the product in real-world settings.
2. Dynamic Pricing and Quoting
The platform provides dynamic pricing that updates in real-time based on the customer’s configurations. It also automates the quoting process, enabling sales reps, distributors, and customers to generate accurate quotes quickly. Custom PDF and MS Word documents can be created with detailed pricing, terms, and other relevant information.
3. Advanced Rule Engine
KBMax features a no-code rules engine called Snap, which allows users to configure products and pricing without requiring programming knowledge. This engine handles complex business rules efficiently, ensuring accuracy and consistency throughout the sales and manufacturing process.
4. CAD and Manufacturing Automation
The platform automates CAD drawings, Bill of Materials (BOM), and cut sheets, ensuring that the manufacturing team receives accurate and detailed information. This automation reduces errors and speeds up the production process.
5. Guided Selling
KBMax includes guided selling features that walk sales reps and customers through a series of questions to find the perfect product fit. This also triggers upsell and cross-sell opportunities, helping to expand deal sizes.
6. Integration Capabilities
The solution integrates seamlessly with Epicor ERP systems, as well as other critical business systems such as CRM, eCommerce platforms, and more. This integration ensures seamless quote-to-order management and real-time data synchronization across various departments.
7. Workflow Automation and Analytics
KBMax automates workflows, enabling accurate and efficient quote and order management. It also provides robust reporting and analytics features to track and improve the quoting and ordering processes.
8. Multi-Language and Multi-Currency Support
The platform supports multiple languages and currencies, making it suitable for global businesses. This feature allows for customer-specific pricing rules and currency conversions based on the customer’s location.
Functionality
- Digital Selling: KBMax enables companies to create an immersive buying experience for highly configurable products, enhancing customer engagement and driving business performance.
- Advanced CPQ: The platform offers advanced CPQ capabilities, including visualization, complex configuration, dynamic pricing, and manufacturing automation.
- eCommerce Integration: It integrates with eCommerce solutions, allowing customers to complete purchases directly.
- Connectivity: The integration with Epicor ERP ensures vital connectivity points across inventory, costs, pricing, and customer data, streamlining the entire sales-to-manufacturing process.
By leveraging these features and functionalities, KBMax (Epicor CPQ) significantly improves the buyer experience, increases deal sizes, accelerates the sales cycle, and enhances manufacturing efficiency.