Product Overview of LearnCore (now Showpad Coach)
LearnCore, now integrated into Showpad as Showpad Coach, is a comprehensive sales training and coaching platform designed to enhance the skills and knowledge of sales, customer support, and account management teams. Here’s a detailed look at what the product does and its key features:
What it Does
Showpad Coach is part of the Showpad Sales Enablement Platform, aimed at delivering a holistic approach to sales excellence. It combines sales content delivery with advanced training and coaching capabilities to empower sales teams to engage with buyers more effectively. The platform is designed to align marketing and sales efforts, ensuring that salespeople are well-equipped with the knowledge and content needed to drive meaningful conversations and increase sales.
Key Features and Functionality
Content Management and Course Creation
Showpad Coach allows administrators to create and manage comprehensive courses and testing systems. This includes uploading various forms of content, arranging them into bite-sized modules, and constructing questions and tests based on existing training materials.
Assessment Tools and Reporting
The platform offers robust assessment tools to evaluate the performance of sales teams. It provides detailed analytics and tracking features, enabling administrators to monitor course completion rates, average scores, and other activity within the platform.
Personalized Training and Coaching
Showpad Coach facilitates personalized training and coaching at scale. Sales managers can deliver exceptional levels of training to their teams, ensuring that sales reps are always up-to-date with the latest practices and content. This is achieved through a dedicated Sales Manager Hub, which streamlines training and coaching processes.
Gamification and Engagement
The platform incorporates gamification features, such as credentials and accolades, to keep users engaged and motivated. Discussion forums and social features are also integrated to promote learning and interaction among team members.
Mobile Access and Multilingual Support
Showpad Coach is a cloud-based SaaS solution, ensuring accessibility from any device connected to the internet, including smartphones and tablets. The platform is responsive and supports multiple languages, making it suitable for global enterprises.
Integration Capabilities
The platform is designed to integrate with other leading sales and marketing technologies, ensuring a unified user experience. It leverages advanced data analytics and artificial intelligence to optimize marketing’s investment in content and deliver relevant content recommendations for sales.
Certification Management and Compliance Training
Showpad Coach includes features for certification management and compliance training, ensuring that sales teams meet industry standards and regulatory requirements.
User Management and Custom Branding
Administrators can quickly create user profiles and manage access levels, while the platform also supports custom branding to align with the organization’s identity.
Unified User Experience
Showpad Coach is part of the unified Showpad Sales Enablement Platform, which combines sales content, training, and coaching into a single, powerful platform. This unified approach reduces the number of tools sales reps need to use, enhancing their efficiency and effectiveness.
In summary, Showpad Coach (formerly LearnCore) is a powerful tool for sales enablement, offering a range of features that enhance sales readiness, content management, and coaching, all within a unified and integrated platform.