Overview of LevelEleven
LevelEleven is a comprehensive sales performance management platform designed to enhance the productivity and engagement of sales and support teams through the use of gamification, coaching, and advanced analytics. Here’s a detailed look at what the product does and its key features:
Purpose and Benefits
LevelEleven transforms traditional performance tracking into an interactive and motivating experience. It aims to boost sales team productivity by fostering healthy competition, encouraging continuous improvement, and aligning individual contributions with overarching business objectives. This approach helps organizations optimize their sales processes, leading to higher performance and sustained growth.
Key Features
Gamification and Competitions
- LevelEleven uses gamification to create a competitive environment through automated competitions, real-time leaderboards, and personalized celebrations such as songs and videos. This feature helps in motivating team members to excel and fosters a sense of achievement and camaraderie.
Performance Tracking and Analytics
- The platform provides real-time performance scorecards for both individuals and teams, allowing everyone to stay focused on task objectives and evaluate their performance in real-time. It also includes advanced formula metrics, enabling the creation of complex performance metrics by combining multiple data points.
Coaching and Development
- LevelEleven offers data-driven sales coaching with features such as activity snapshots, structured coaching cadences, and customizable templates. This helps in onboarding new team members with success plans, tracking action items from one-on-one meetings, and maintaining coaching notes within the CRM system.
Integration and Accessibility
- The platform is fully integrated with key third-party applications like Salesforce, Slack, and Microsoft Teams. This integration ensures seamless data import and export, enhancing decision-making with comprehensive insights from multiple data sources.
Customizable Workflows and Tools
- LevelEleven allows for the creation of customizable workflows to support different coaching routines for various team members. It includes tools like knowledge quizzes, private notes, and company-wide alerts, which contribute to a structured and continuous improvement process.
Goal Setting and Achievement
- The platform helps teams set realistic and impactful goals using data-driven performance insights. Managers can review and modify team targets based on real-time data, ensuring everyone is aligned with their goals and striving for maximum performance.
Visibility and Transparency
- LevelEleven provides features like Channel 11, which allows broadcasting live to TVs, and a video channel for organization-wide visibility. This enhances transparency and creates a positive, competitive environment within the team.
Pricing and Plans
LevelEleven offers two main plans:
- LevelEleven Motivate: This plan includes features like competitions, badges, Channel 11, Scorecard, and integration with Slack and Teams, priced at $480 per user per year.
- LevelEleven Coach: This plan adds coaching and onboarding features to the Motivate plan, priced at $600 per user per year.
In summary, LevelEleven is a powerful tool for sales and support teams, leveraging gamification, advanced analytics, and coaching to drive engagement, productivity, and continuous improvement. Its integration with major CRM systems and other tools makes it a versatile solution for various industries.