Prodoscore Overview
Prodoscore is a cloud-based productivity and employee engagement solution designed to provide comprehensive insights into digital engagement and productivity within organizations. Here’s a detailed look at what Prodoscore does and its key features:
What Prodoscore Does
Prodoscore integrates with various cloud-based business applications, such as Google Workspace, Microsoft 365, CRM systems, phone systems, and chat tools, to capture and analyze employee activity data. This integration enables the creation of a unified dashboard that visualizes employee productivity, engagement, and behavioral patterns. The platform is non-invasive and employee-centric, focusing on business-related activities to ensure data accuracy and relevance.
Key Features and Functionality
Data Integration and Visualization
Prodoscore merges data from multiple cloud tools into a single, easy-to-use dashboard. This allows leaders to access and make sense of productivity patterns quickly, turning critical analytics into actionable insights.
Real-Time Activity Monitoring
The platform provides real-time activity monitoring, capturing data in near real-time and displaying it in a way that is easy to access, manage, and act on.
Customizable Dashboards and Automated Reporting
Users can create customizable dashboards to suit their specific needs. The system also offers automated reporting, enabling regular updates on engagement and productivity metrics without manual intervention.
Performance Analytics and Behavioral Insights
Prodoscore generates a proprietary score that indicates digital engagement, combining quantitative, qualitative, and behavioral data. This scoring system helps in identifying trends, workloads, and areas such as burnout, gaps in training, and tool adoption.
Employee and Departmental Insights
The platform provides detailed insights into employee and departmental productivity, including metrics on tool utilization, time spent in various applications, internal collaboration, daily work cadences, and workload. This helps in understanding daily, weekly, and monthly trends across different departments and locations.
Social Network and Collaboration Tools
Prodoscore visualizes how employees are connected, how they communicate, and what influence they have on each other. This social network analysis enhances understanding of team dynamics and collaboration.
Mobile Access and User-Friendly Interface
The platform is accessible via mobile devices, ensuring that leaders and employees can monitor productivity on the go. It also features a user-friendly interface that makes it easy to navigate and use the data provided.
Security and Compliance
Prodoscore ensures high levels of cloud security and complies with data protection standards. The system uses Single Sign-On (SSO) from your office suite and captures data via API without impacting end users.
Third-Party Integrations
Prodoscore integrates with a variety of third-party applications, including Dialpad phone systems, to provide a holistic view of employee activity. For example, the Dialpad integration allows users to view detailed call information, including call direction, duration, and contact numbers.
Role-Based Access Control and Custom Alerts
The platform offers role-based access control, ensuring that only authorized personnel can view specific data. Custom alerts can also be set up to notify leaders of significant changes or trends in productivity and engagement.
In summary, Prodoscore is a powerful tool for organizations seeking to enhance productivity, engagement, and transparency. Its robust features and seamless integrations make it an invaluable asset for leaders looking to make data-driven decisions and foster a more productive and accountable work environment.
