Product Overview of Spekit
Spekit is a comprehensive digital enablement and knowledge management platform designed to empower teams by providing just-in-time training, guidance, and resources directly within the tools they use. Here’s an overview of what Spekit does and its key features:
Core Functionality
Spekit aims to streamline employee onboarding, training, and process adherence by integrating seamlessly with various enterprise tools such as Salesforce, Slack, Microsoft Teams, and more. The platform ensures that employees have instant access to the knowledge and resources they need to perform their tasks efficiently, without the need to switch between applications.
Key Features
AI-Powered Enablement
Spekit leverages AI to provide personalized, contextually relevant content recommendations. This includes deal-accelerating sales playbooks, product information, objection-handling tips, and sales collateral, all accessible through Spekit AI, which acts as an ever-present enablement assistant.
SmartSend and Content Management
The SmartSend feature connects sales reps with the necessary content in real-time, offering insights into content adoption and engagement. Spekit also centralizes sales content, allowing teams to organize, share, track, and analyze knowledge and training materials.
Step-by-Step Walkthroughs – Spekit Flows
Spekit Flows enables the creation of step-by-step walkthroughs and tutorials with minimal setup and no technical skills required. These flows can be layered on top of web applications to guide users through processes and workflows, and they are easily maintainable and accessible on-demand.
Bite-Sized Learning – Speks
Spekit offers bite-sized learning modules known as Speks, which are embedded directly into the tools employees use. This approach simplifies complex processes and ensures continuous learning and reinforcement.
Real-Time Notifications and Alerts
The platform includes features like Spotlights, which communicate process changes, share new resources, and highlight key announcements in real-time. This ensures that teams are always informed and aligned with the latest updates.
Cross-Platform Compatibility
Spekit integrates with a wide range of enterprise tools, providing cross-platform support. This includes a Chrome extension that enhances accessibility across various web-based applications.
Analytics and Reporting
Built-in analytics provide valuable insights into how employees engage with content, helping to identify knowledge gaps and refine training strategies. The platform tracks overall activation, content governance, and performance at the user, team, and content levels.
Collaboration and Knowledge Base
Spekit facilitates real-time collaboration by allowing teams to share updates, make edits, and co-author content. The platform also centralizes the company’s knowledge, organizing it by topic, tool, or team, and making it instantly accessible in any workflow.
Additional Capabilities
- Onboarding and Training: Spekit guides new employees step-by-step through the use of new tools and processes, ensuring a smooth onboarding experience.
- Process Changes and Alerts: The platform communicates critical alerts, such as bugs and outages, and notifies teams of new processes in real-time.
- Competitive Battle Cards: Spekit surfaces competitive battle cards to help sales reps overcome objections in real-time.
- Knowledge Checks: The platform includes reinforcement quizzes to track team progress and improve knowledge retention.
In summary, Spekit is a powerful tool that enhances team productivity, alignment, and revenue growth by providing personalized, just-in-time enablement and knowledge management solutions integrated directly into the tools teams use every day.