Gmelius is a comprehensive email collaboration, management, and robotic process automation platform designed to enhance the functionality of Gmail and Google Workspace. Here’s a detailed overview of what Gmelius does and its key features:
What Gmelius Does
Gmelius transforms Gmail into a powerful collaboration and project management tool, allowing teams to manage their workday more efficiently. It integrates various features that streamline email management, automate repetitive tasks, and foster real-time team collaboration, all within the familiar Gmail interface.
Key Features and Functionality
Collaboration Features
- Shared Inboxes: Enables teams to manage shared email addresses like support@ or invoices@, replacing traditional Google Groups and help desks with a more organized solution.
- Shared Gmail Labels: Allows teams to share and synchronize conversations using Gmail labels, facilitating departmental, project, and client management.
- Shared Email Drafts: Team members can collaborate on email drafts in real-time, review, and provide feedback before sending.
- Email Delegation: Simplifies sharing and delegating email conversations with team members using @mentions or a single click.
- Email Notes & @mentions: Enables real-time collaboration on emails with internal notes and @mentions, similar to chat functionality.
- Collision Alerts: Prevents multiple teammates from working on the same email conversations, avoiding conflicting replies.
Automation Features
- Robotic Process Automation (RPA): Uses ‘If this; Then that’ rules to automate various tasks, such as email sequences, follow-ups, and label updates.
- Email Sequences and Drip Campaigns: Automates outreach efforts by sending personalized emails to multiple prospects, ensuring high deliverability rates.
- Email Templates: Converts effective and repetitive emails into reusable templates that can be personalized and shared with the team.
- Auto Responder, Workload Distribution, and SLA Automation: Automates tasks like auto-responders, round-robin and load-balancer assignments, and ensures compliance with Service Level Agreements (SLAs).
Email Management Features
- Kanban Boards: Converts emails into tasks and visualizes them on Kanban boards for better project management and workload distribution.
- Custom Views: Allows users to create and save unique combinations of filters to view conversations based on assignees, tags, or specific projects.
- Reporting & Analytics: Provides intuitive and powerful reports to monitor customer service metrics, team performance, and project progress.
- AI Auto-Tagging: Automatically categorizes conversations using AI for better analysis and process automation.
Productivity and Workflow Features
- Project Management: Integrates task assignment, progress tracking, and shared calendars to enhance team scheduling and collaboration.
- Email Scheduling and Sending Later: Allows users to schedule emails to be sent at a later time, improving workflow efficiency.
- Integration with Third-Party Applications: Supports integrations with tools like Trello, Asana, and Zapier to extend automation capabilities.
Pricing and Plans
Gmelius offers several plans, including a 14-day free trial. The plans include:
- Plus Plan: $12 per user/month with 3 workspaces, automatic assignments, and a 7-day reporting window.
- Growth Plan: $24 per user/month with 10 workspaces, SLA automation, tag reports, and key integrations.
- Pro Plan: $49 per user/month with unlimited workspaces, a 6-month reporting window, and priority support.
In summary, Gmelius is a versatile platform that enhances Gmail’s capabilities by adding robust collaboration, automation, and project management features, making it an indispensable tool for teams seeking to boost productivity and efficiency within their email workflow.