Product Overview of Smokeball
Smokeball is a comprehensive legal case management software designed to streamline the operations of law firms, enhancing efficiency, organization, and client service. Here’s a detailed look at what Smokeball does and its key features:
Core Functionality
Smokeball is an all-in-one solution that helps law firms manage cases from start to finish. It integrates various aspects of legal practice management, including case tracking, client management, and daily operational tasks. The software is tailored to meet the specific needs of different legal practice areas, such as personal injury, divorce, and more.
Key Features
Automated Case Management
Smokeball automates many manual tasks, ensuring that all documents, emails, and calendar events are tagged and linked to the relevant case matter. This keeps all necessary information organized and easily accessible.
AI-Powered Assistance
Smokeball AI, particularly through its AI Matter Assistant named Archie, assists with tasks such as information gathering, drafting correspondence, and summarizing matters. This AI integration helps in streamlining workflows, reducing time spent on routine tasks, and boosting overall efficiency.
Legal Document Automation
The software features an extensive library of over 20,000 automated forms and templates, allowing users to generate legal documents quickly and accurately. It automatically populates documents with client details and other relevant information, reducing errors and saving time.
Time Tracking and Billing
Smokeball includes automatic time-tracking features that capture every billable minute, eliminating the need for manual timesheets. This ensures accurate billing and provides detailed descriptions of the work done, giving clients transparency and peace of mind.
Email and Calendar Management
The software automatically saves and tracks emails and attachments related to each case, ensuring that all communications are organized and easily retrievable. It also features robust legal calendar management, integrating with Outlook to keep track of court dates, depositions, client meetings, and other important events.
Client Communication and Portal
Smokeball’s Communicate app enables secure and seamless communication with clients through a client portal. This includes multi-factor authentication and state-of-the-art data encryption, ensuring confidential and efficient collaboration.
Workflow and Task Management
The software allows firms to build customized workflows and to-do lists, ensuring that every case and team member is on track. It also triggers templated messages to keep clients updated on case progress, enhancing client service.
Financial and Settlement Tracking
For personal injury cases, Smokeball provides a lien and balance tracking system, medical and settlement details tracking, and automated settlement statements. This streamlines financial tracking and reduces the risk of human error.
Integrations
Smokeball integrates with a wide range of tools and services, including Microsoft Word, Microsoft Outlook, Zoom, QuickBooks Online, InfoTrack, and many more. These integrations help in streamlining the litigation process from intake to settlement.
Training and Support
The software includes detailed workflows for new hire training and onboarding, ensuring that new staff members can get up to speed quickly. Additionally, Smokeball offers a 24/7 Support Hub for technical support and workflow assistance.
In summary, Smokeball is a powerful legal case management solution that automates numerous tasks, enhances client communication, and streamlines the entire legal workflow. Its integration with AI, extensive document library, and robust calendar and email management features make it an indispensable tool for law firms aiming to increase efficiency and deliver exceptional client service.