Product Overview of Gengo
Gengo is a leading platform for crowdsourced online translation services, designed to provide fast, accurate, and affordable translations across a wide range of languages.
What Gengo Does
Gengo connects users with a global network of over 21,000 certified translators, enabling the translation of content into more than 70 language combinations. This platform is tailored for individuals and businesses needing high-quality translations for various types of content, including internal communications, product descriptions, social media posts, presentations, reports, and more.
Key Features
User-Friendly Ordering System
Gengo offers an intuitive and flexible ordering system that allows users to simply copy and paste their text into the order form to initiate the translation process. This simplicity makes it as easy to use as popular translation tools like Google Translate, but with the added benefit of maintaining the original nuances and tone of the content.
Crowdsourced Translators
Gengo leverages a large pool of freelance translators worldwide, providing flexibility and scalability. These translators work across all major time zones, ensuring that translations can be completed quickly and efficiently, even for projects with tight deadlines.
Quality and Consistency
The platform features built-in quality tools such as translation memory and term glossaries, which help maintain consistency and high quality in the translations. Gengo boasts a 97.6% customer satisfaction rate and a 4.7/5 quality rating, reflecting the professionalism and accuracy of its translations.
API Integration
For businesses requiring seamless integration with their systems, Gengo provides API access. The Gengo API allows users to order human translations asynchronously, receive updates via callback URLs, and manage translation jobs efficiently. This includes the ability to track job statuses, receive notifications when translations are completed, and integrate custom data to ensure easy identification of translated content within the user’s system.
Various Translation Services
In addition to standard translation services, Gengo offers a range of other content services, including:
- Transcription: Accurate and confidential transcription for audio, video, plain text, and subtitles across 36 languages.
- Proofreading: High-quality native proofreading to ensure error-free and professionally polished content.
- Content Summarization: Transformation of complicated text into short, digestible summaries.
Competitive Pricing
Gengo offers clear and competitive pricing based on the volume and type of content being translated. The platform categorizes content into “Everyday content,” “Professional content,” and “Specialized translation” to accommodate different needs and budgets.
Functionality
- Job Management: Users can submit large or small pieces of content for translation, with each piece uniquely identified for easy management and integration back into the user’s system.
- Context and Comments: Users can provide additional context and comments to translators to ensure high-quality translations that meet specific requirements.
- Excluding Text: Users can exclude certain text from translation by wrapping it in triple square brackets, which helps in managing complex content effectively.
- Global Monitoring and Support: Gengo ensures high uptime and performance through the use of global monitoring tools, providing transparency and reliability to its users.
Overall, Gengo’s combination of a user-friendly platform, high-quality translations, and scalable services makes it an ideal solution for anyone needing professional translation services.