Product Overview of Translate.com
Translate.com is a comprehensive translation platform designed to cater to the diverse translation needs of businesses and individuals worldwide. Since its inception in 2011, the platform has established itself as a leader in providing both machine and human translation services.
Key Services and Tools
1. Human Translation Services
Translate.com offers professional human translation services for various needs, including localization, document translation, and more. These services are available in over 60 languages, covering both popular languages like English, French, and Spanish, as well as less common languages such as Korean, Polish, Swedish, and Vietnamese.
2. Machine Translation Software
The platform provides machine translation capabilities for over 90 language pairs, allowing users to translate texts quickly and accurately. This feature is particularly useful for rapid translations and is complemented by the option to use human translators for more complex or critical content.
3. Zendesk Translation App
Translate.com integrates seamlessly with Zendesk to provide multilingual customer support. This integration supports both machine and human translations, enabling businesses to offer global customer support efficiently. The app includes features like Translation Glossary and Translation Memory to ensure consistency and accuracy in translations.
4. Translation API
The platform offers a Translation API that allows clients to integrate professional translation services into their multilingual apps, workflows, web content, applications, documentation, and support tickets. This API is ideal for automating translations in high-volume orders.
5. App and Website Localization
Translate.com facilitates the localization of apps and websites through its Website Translator tool. Users can translate text, meta tags, images, videos, and other media from a single central platform. This feature supports various content management systems, e-commerce platforms, and customer support applications like Squarespace, WordPress, Drupal, and HubSpot.
Additional Features
File Translation
The platform supports the translation of various file formats including PDF, Word, Excel, PowerPoint, and text files. It also handles special formatting requirements such as Microsoft Office formatting, text in tables or diagrams, and desktop publishing formats like Quark, PDF, and InDesign.
Customization
Users can exclude specific words or phrases from being translated by using triple brackets “]]”. Additionally, a translation glossary allows users to specify how particular words or phrases should be translated, ensuring consistency in terminology.
User-Friendly Interface
Translate.com is known for its intuitive and user-friendly interface, making it easy for users to navigate and perform translation tasks efficiently. The initial setup is hassle-free, and the support team is highly responsive and helpful.
Integrations and Compatibility
Translate.com is compatible with a wide range of platforms and tools, including Zendesk, Squarespace, WordPress, Drupal, and HubSpot. This extensive compatibility ensures that businesses can integrate translation services seamlessly into their existing workflows and systems.
Mission and Benefits
The mission of Translate.com is to disrupt traditional translation models by combining the power of machine AI-powered translation with the expertise of professional human translators. This approach helps businesses drive global market growth by enabling effective communication in multiple languages. The platform is trusted by leading enterprises worldwide for its high-quality translation tools and talented translation experts.
In summary, Translate.com is a robust translation platform that offers a wide range of services and tools to meet the diverse translation needs of its users. Its combination of machine and human translation services, along with its extensive integrations and user-friendly interface, makes it an invaluable resource for businesses and individuals looking to expand their global reach.