Product Overview of Hopper
Hopper is a travel technology company that has revolutionized the way people plan and book their travels. Founded in 2007 and headquartered in Montreal, Québec, Hopper leverages advanced data analytics and artificial intelligence to provide users with insightful and money-saving travel booking solutions.
What Hopper Does
Hopper is an online travel agency (OTA) and mobile app that tracks the costs of airline tickets, hotel rooms, and car rentals over time. The platform analyzes historical data and current market trends to predict price fluctuations, enabling users to make informed decisions and secure the best deals for their travel bookings.
Key Features and Functionality
Predictive Price Analysis
Hopper’s core feature is its predictive algorithm, which analyzes billions of flight prices daily to forecast how prices will change. This allows users to receive recommendations on the best times to book flights and accommodations, with a claimed 95% accuracy rate up to one year in advance.
User-Friendly Interface
The Hopper app is designed with a mobile-first approach, offering a user-friendly interface available on both iOS and Android platforms. The app features a color-coded calendar that indicates optimal times to book flights and hotels, making it easy for users to plan their travel.
Price Tracking and Notifications
Users can track price changes and receive push notifications when fares drop or reach their predicted lowest points. This feature ensures that users can act promptly to secure the best prices.
Price Freeze
Hopper’s “Price Freeze” feature allows users to hold a price for an extended period by putting down a deposit. If the price goes up during the freeze duration, Hopper covers the difference up to a set amount. If the price goes down, the customer pays the lower price.
Additional Booking Options
The app offers various add-on options such as travel insurance for missed flights, instant refunds on flight cancellations, and flight change guarantees. Users can also view detailed information about each flight, including seat selection options, baggage policies, and change or cancellation fees.
Airport and Travel Information
Hopper provides users with information about airports, including details on restaurants, shops, and amenities. This enhances the overall travel planning experience by offering a comprehensive view of what to expect at the destination airport.
Carrot Cash Rewards
Users earn “Carrot Cash” – a form of credit that can be used towards bookings made through the app. Carrot Cash is earned with each hotel or flight booked and can be redeemed for flights, hotel rooms, and car rentals.
Revenue Model
Hopper generates revenue primarily through a commission-based model. When users book flights or hotels through the Hopper app, the company earns a commission from the respective travel providers. Additional revenue streams come from promotions, exclusive deals, and ancillary services.
Key Partnerships
Hopper collaborates with airline companies, hotel chains, booking platforms, payment gateways, and investors to ensure a seamless and comprehensive travel booking experience.
In summary, Hopper is a powerful travel planning tool that combines advanced predictive analytics, a user-friendly interface, and a range of features designed to save users money and time. Its innovative approach to travel booking has made it a standout in the travel technology sector.