Isango Product Overview
Isango is a specialist retailer of tours, experiences, and attraction tickets, positioning itself as a gateway to a world of unique travel adventures. Here’s a detailed look at what the product does and its key features and functionality:
What Isango Does
Isango offers a vast array of travel experiences across over 300 destinations worldwide, providing more than 10,000 curated experiences for travelers. These include tours, activities, and attraction tickets, all designed to help customers immerse themselves in new places, cultures, and conversations.
Key Features
Global Coverage
Isango operates in multiple destinations globally, catering to a broad audience from the UK to Australia, America, Germany, and everywhere in between. This extensive reach ensures that customers can find unique experiences regardless of their location.
Curated Experiences
The experiences offered by Isango are handpicked by an expert travel team, ensuring that customers get only the best and most enriching travel moments. These experiences range from bus tours to more exotic adventures, all aimed at providing insightful and breathtaking moments for travelers.
User-Friendly Booking
Isango provides a user-friendly platform where customers can easily research and book their chosen experiences. This streamlined process makes it convenient for first-time travelers, locals, and everyone in between to plan their trips.
Social Media Integration
Isango leverages social media platforms such as Facebook, Instagram, and Twitter to enhance brand awareness, customer acquisition, engagement, and loyalty. They use tools like Sendible to manage and schedule social media posts, ensuring consistent and engaging content for their audience.
Collaboration and Management
The company has a global team with offices in London, New Delhi, and Mallorca. They utilize collaboration tools to manage their social media strategy effectively, even across different locations. This includes assigning tasks, reviewing content, and ensuring seamless collaboration among team members.
Functionality
Destination and Experience Variety
Isango offers a diverse portfolio of experiences, from cultural tours to adventure activities, ensuring there is something for every type of traveler. This variety is a result of their partnerships with local operators worldwide.
Customer-Centric Approach
The company is committed to its mission of empowering every person to experience the uniqueness of the world. They continuously develop and curate their portfolio to meet customer needs, ensuring that travelers have enriching and insightful experiences.
Technological Integration
Isango uses a range of technology products and services, including Google Analytics, Facebook Pixel, and other tools, to enhance their marketing and operational efficiency. This technological integration helps in tracking customer behavior, optimizing marketing strategies, and improving overall customer experience.
In summary, Isango is a comprehensive platform that connects travelers with a wide range of curated travel experiences, leveraging technology and a customer-centric approach to ensure that every travel moment is unique and enriching.
