Product Overview: Tablet Hotels
Tablet Hotels is a curated booking platform specializing in the world’s most exciting and unique hotels, offering travelers more than just a place to stay, but a memorable experience. Here’s a detailed look at what the product does and its key features:
What Tablet Hotels Does
Tablet Hotels, acquired by Michelin in 2018, is the official hotel selection of the legendary MICHELIN Guide. For over 20 years, the platform has been meticulously curating a selection of boutique, independent, and style-forward hotels that stand out for their extraordinary style, service, and personality. This curation ensures that users have access to hotels that provide a distinctive and memorable stay, rather than just a generic accommodation.
Key Features
Curated Hotel Selection
Tablet Hotels features a hand-picked selection of hotels, including hip indie boutiques and grand old palaces, ensuring that every listed hotel meets high standards of quality and character.
Michelin-Rated Restaurants
In addition to hotels, the platform includes every Michelin-rated restaurant, including Michelin Star, Bib Gourmand, and Green Star designations. This allows users to book reservations at these esteemed dining establishments directly through the app.
User Reviews and Ratings
The Tablet Score, a running tabulation of reviews from verified Tablet guests, helps maintain the quality of the hotel selection. Hotels with less-than-stellar scores may be removed from the platform, ensuring that only the best hotels are listed.
Personalized Lists and Discovery
Users can create their own hotel and restaurant wishlists, view lists from other users, including Michelin chefs and hotel aficionados, and discover new places through features like “Take Me Away.” This feature allows travelers to find hotels based on atmosphere, style, or setting rather than just location and dates.
Seamless Booking and Customer Service
The platform allows for easy booking of hotels, including access to Tablet’s private Insider Sale discounts and VIP upgrades through the Tablet Plus program. Users also receive concierge-grade customer service from Tablet’s Travel Specialists, who are available to assist with every step of the journey.
Multilingual Support and Global Access
The app supports multiple languages, including English, French, Italian, and German, making it accessible to a broad user base. Travel advisors, such as those from Fora, can also access rates, live availability, and member discounts for nearly 1,000 Tablet Plus hotels through integrated platforms.
Secure Payment Processing
Tablet Hotels uses advanced security measures, such as tokenization of credit card data through IXOPAY, to ensure secure and compliant transactions. This reduces the risk of data breaches and simplifies PCI compliance.
Functionality
- Search and Filter: Users can search for hotels by location, dates, and specific amenities. The app includes sorting and filtering options to refine search results.
- Booking Management: Users can book up to four rooms at a time and add guests to the booking. The app also allows for easy management of bookings and access to booking information.
- Sharing and Collaboration: Users can share destination search results and hotel recommendations with others, even if they don’t have the app installed.
- Maps and Navigation: The app includes a map view to help users find hotels and restaurants near their location or desired destination.
Additional Benefits
- Tablet Plus Program: Offers VIP upgrades and amenities at hundreds of participating hotels, available with a free 30-day trial.
- Integration with Travel Advisors: Partnerships with travel agencies like Fora enable seamless access to rates, availability, and member benefits, streamlining the booking process for both advisors and clients.
In summary, Tablet Hotels is a sophisticated booking platform that combines a curated selection of unique hotels, Michelin-rated dining options, and robust user features to provide a comprehensive and personalized travel experience.