Product Overview of Traveluro
Traveluro is an online travel booking platform designed to make planning and booking trips more affordable, flexible, and user-friendly. Here are the key features and functionality of the service:
Core Functionality
- Booking Options: Traveluro allows users to book a wide range of travel services, including hotels, flights, rental cars, and activities, all in one place. This comprehensive approach simplifies the travel planning process.
Competitive Pricing
- Discounted Rates: Traveluro leverages its purchasing power to negotiate significant discounts with hotels, which are then passed on to customers. The platform also employs a merchant model, buying hotel bookings in bulk at discounted rates and selling them at lower prices than typical market rates.
Flexibility and Refund Policy
- Sell Your Reservation: For users who can no longer use their non-refundable hotel reservations, Traveluro offers the option to sell these reservations to other travelers. This feature helps prevent financial losses due to changed travel plans.
- Price Match Guarantee: If a user finds a lower price for the same booking elsewhere, Traveluro offers a refund or voucher for the price difference, ensuring customers get the best deal. This guarantee applies to both refundable and non-refundable bookings.
User-Friendly Interface
- Easy Booking Process: The platform is straightforward to use, allowing users to enter their travel dates, destination, and number of travelers to find available options. Users can compare prices and book their preferred choices quickly.
- Mobile App: Traveluro has a mobile app that provides additional features such as mobile-only discounts, paperless confirmation of reservations, and filters to easily find the perfect hotel. The app also includes updates and improvements to enhance the user experience.
Location Context and Recommendations
- Location Insights: Traveluro integrates with AVUXI’s TopPlace™ to provide meaningful location context for every hotel. This includes heat maps for sightseeing, eating, nightlife, and shopping, as well as location scores and nearby top locations, helping users make informed booking decisions.
Customer Support
- 24/7 Customer Service: Traveluro offers round-the-clock customer service in multiple languages, ensuring that users have support whenever they need it.
Additional Features
- No Hidden Fees: Traveluro commits to transparent pricing with no surprise fees or hidden costs, providing users with the best available rates.
- Exclusive Deals: The platform features a “Discover” page where users can find exclusive traveler deals posted daily by other travelers, offering unique and unbeatable prices.
In summary, Traveluro is a robust travel booking platform that combines competitive pricing, flexibility in booking and cancellation policies, a user-friendly interface, and comprehensive location insights to make travel planning easier and more cost-effective.