Withlocals is an experiential travel company that connects travelers with local hosts to provide unique, personalized, and authentic travel experiences. Here’s an overview of what the product does and its key features:
What Withlocals Does
Withlocals is a platform designed to offer travelers the opportunity to explore cities and experience local cultures through private, guided tours and local interactions. The company aims to achieve “mass personalization” by moving away from traditional group or package tours, instead focusing on individualized experiences that allow travelers to connect deeply with the local community.
Key Features
Private Guided Tours
Withlocals offers private guided tours, ensuring that travelers can explore cities without the presence of strangers. These tours are tailored to the traveler’s wishes, allowing for a highly customizable experience.
Verified Local Hosts
The platform connects travelers with verified local hosts who are passionate about sharing their knowledge and culture. These hosts provide insider perspectives and take travelers off the beaten path to discover hidden gems and local favorites.
Variety of Experiences
Withlocals offers a wide range of experiences, including food tours, city highlight tours, and various activities. For example, travelers can enjoy “The 10 Tastings” of different cities, such as Taipei, Lisbon, or Kuala Lumpur, where they can sample local street food and learn about the culinary culture.
Sustainability and Responsibility
The company is committed to sustainable tourism, ensuring that the tours are designed with people, places, and the planet in mind. Withlocals is a B Corp certified company, reflecting its dedication to responsible and environmentally conscious travel practices.
Global Reach
Withlocals operates in 88 destinations worldwide, covering cities in Africa, Asia, Australia, Europe, North America, and South America. This extensive reach allows travelers to find unique local experiences in a diverse array of locations.
User Reviews and Feedback
The platform relies heavily on customer reviews to ensure the quality of the tours and to identify areas for improvement. This feedback loop helps in maintaining high standards and providing memorable experiences for travelers.
Marketing, Payments, and Customer Support
Withlocals handles marketing, payments, and customer support for its local hosts, making it easier for them to focus on providing excellent experiences. The company also offers training and education to its hosts to enhance their guiding skills.
Functionality
- Customization: Travelers can customize their tours according to their interests and preferences.
- Booking and Payment: The platform allows easy booking and secure payment processing for tours.
- Host Selection: Travelers can choose their local host based on reviews and the host’s area of expertise.
- Gift Cards: Withlocals offers gift cards, allowing friends and family to book unique experiences.
- Sustainable Practices: The company emphasizes sustainable tourism practices, contributing positively to local economies and communities.
By focusing on personalized, authentic, and sustainable travel experiences, Withlocals provides a unique and enriching way for travelers to explore cities and cultures around the world.