AI Driven Workflow for Effective Phishing Email Detection

AI-Powered Phishing Email Analysis

1. Email Ingestion

1.1 Data Collection

Utilize AI-driven email parsing tools such as Mailgun or SendGrid to automatically collect incoming emails for analysis.

1.2 Preprocessing

Employ Natural Language Processing (NLP) techniques to clean and standardize email content for further analysis.

2. Phishing Detection

2.1 Feature Extraction

Extract relevant features from the email, including sender information, subject line, and body content. Tools like Apache Tika can assist in extracting metadata.

2.2 AI Model Application

Implement machine learning models such as Random Forest or Support Vector Machines (SVM) trained on historical phishing data. Utilize platforms like TensorFlow or PyTorch for model development.

2.3 Real-time Scoring

Integrate the trained model into the workflow to score incoming emails in real-time, categorizing them as legitimate or phishing based on learned patterns.

3. Response Protocol

3.1 Alert Generation

Upon identifying a phishing email, utilize automated alerting systems such as Slack API or Microsoft Teams to notify relevant personnel.

3.2 Email Quarantine

Automatically quarantine detected phishing emails using email security tools like Proofpoint or Mimecast to prevent user access.

4. Continuous Learning

4.1 Feedback Loop

Implement a feedback mechanism where users can report false positives and negatives, allowing the AI model to continuously learn and improve its accuracy.

4.2 Model Retraining

Schedule regular intervals for model retraining using updated datasets to ensure the AI system adapts to evolving phishing tactics.

5. Reporting and Analytics

5.1 Dashboard Creation

Utilize data visualization tools such as Tableau or Power BI to create dashboards that provide insights into phishing attempts and detection rates.

5.2 Compliance Reporting

Generate compliance reports to adhere to cybersecurity regulations, ensuring that the organization remains informed about phishing threats and responses.